Cancellation Survey Cancellation Survey How long had you been using the subscription / service? Less than a month 1-6 months 1-3 years Over 3 years Never used Overall, how satisfied were you with the subscription / service? Very satisfied Satisfied Neutral Unsatisfied Very Unsatisfied What was the primary reason for canceling your subscription / service? No longer need it It didn't meet my needs Found an alternative Quality was less than expected Ease of use was less than expected Access to the service was less than expected Customer service was less than expected OtherOther Would you use the product / service in the future? Definitely Probably Not sure Probably not Definitely not Would you recommend our product / service to colleagues or contacts within your industry? Definitely Probably Not sure Probably not Definitely not What could we do to improve our subscription / service? Please be frank! If you are human, leave this field blank. Submit Δ
